After receiving a huge backlash from its customers for deliberately slowing down old iPhones through an iOS update, the US-based tech giant Apple has published an apology letter to is customers for slowing down the older iPhones for resolving a battery issue. The company has now made its battery replacement program live in India.
HOW MUCH IS THE COST?In a good news for the customers across the globe, the company has also agreed to reduce the cost of battery replacement from $79 earlier to just $29 now. This translates in a price cut of Rs 4500 in India.
WHO ARE ELIGIBLE FOR BATTERY REPLACEMENT?
The iOS upgrade that became the reason of slow-down of performance affected a range of older models of iPhone that includes iPhone SE, iPhone 6, iPhone 6S, iPhone 6 Plus, iPhone 6S Plus, iPhone7 and 7 Plus.
WHY IPHONES WERE SLOWED DOWN?
The update was said to be launched in response to complaints from some iPhone users that their phones had started shutting down suddenly, even when a significant amount of battery was remaining.
TILL WHEN THE PROGRAM WILL BE LIVE?
The battery replacement program by Apple will be live in the global market until December 2018. In a statement released with regards to the supply of the company said, “We expected to need more time to be ready, but we are happy to offer our customers the lower pricing right away.